Last weekend (Bank Holiday) saw the office relocation of one of customers Cruise Nation. Over the last couple of years they have gone from strength to strength and have outgrown their existing offices, a co-located unit in Fforestfach, Swansea. Being a 7 day a week callcentre operation they wanted to move into their new offices with minimal downtime and virtually no loss to service.
Being Cruise Nation’s IT service provider this was a task we undertook without an issues. The project was planned to precision and with every detail checked and double checked.
“JaxIT came to site at 3pm to shutdown some of our services we were not using. At 5pm our phone system and servers were shutdown as per the plan. The plan also said by 10pm we would be in a position to receive calls again, however by 7:30pm the phone system was installed and upgraded and we were in a position to trade again. The only problem I had was I had sent home all my staff. I couldn’t believe how smoothly our office move went, it’s a testiment to Marc and the team.”, said Phil Evans, Managing Director
JaxIT setup the following services: –
Structured CAT6 Cabling (via Partner)
Telephone System Installation and Configuration
Network Cabinet Configuration
Network Design Configuration
Call Recorder Installation
100MB Fibre Configuration
Non Geographical Number Configuration
CCTV Installation (via Partner)
If you would like further information regarding our IT services then please email: email@example.com